Business Intelligence & Analytics
Business data has the power to change how you run your company for the better.
Business Intelligence (BI) Software
Our expert team helps your organization build a solid end-to-end analytics foundation to take the right decisions and deliver value to the business. We provide your organization with the right deployment options whether in cloud, on-premise, or hosted.
Qlik Analytics
To lead in the digital age, everyone in your business needs easy access to the latest and most accurate data. Qlik Data Integration enables businesses to accelerate the discovery and availability of real-time, analytics-ready data by automating data streaming (CDC), refinement, cataloging, and publishing.
The Qlik Data Analytics Platform is a developer platform for building custom analytic applications based on rich frontend and backend APIs. It gives you full API access to the Qlik associative engine to build rich and smart data-driven analytic applications.
This is our holistic approach to customer success and building a culture driven by data. Data Literacy—the ability to read, work with, analyze and communicate with data—empowers individuals and teams to transform businesses. When you embrace this strategy, you take another step forward on your data-driven journey.
Partner with our customer success experts to get started or push through your technology, process and people plateaus. Our all-inclusive and on-demand services close the gaps between data, insights and actions. Make better data-informed decisions, take action and propel your business forward with our innovative Data Literacy as a Service approach.
Traditional business intelligence solutions were not designed for optimising real-time decision-making and actions. Today’s organisations need a much more dynamic relationship with information. One where data has high business value because it reflects the current moment. And one where information flows continuously into everyday processes, empowering users to engage with it in intuitive ways at any time — creating in-the-moment awareness about every aspect of the business and the market.
Active Intelligence integrates data of varying types and forms, combining current and historical data to create dynamic sets that increase the opportunity for uncovering unique, surprising and actionable insights.
With Active Intelligence, organisations can:
- See and immediately respond to trends, connections and shifts within the business and in the market.
- Reinvent strategy, processes and products for the digital world, even on a moment-to-moment basis.
- Collaborate beyond historical barriers by bringing together data producers and data consumers.
- Accelerate business outcomes by increasing agility and efficiency in every area of operations.
- Gain trust in the insights uncovered and actions taken.
Cognos Analytics
IBM® Cognos® Analytics integrates reporting, modeling, analysis, dashboards, stories, and event management so that you can understand your organization data and make effective business decisions. It provides analytics that are reliable enough to guide business decisions, smart enough to detect hidden patterns and visually compelling enough to resonate with an organization’s stakeholders. IBM Cognos Analytics uses AI-assisted data exploration to democratize business intelligence, so users at any level can analyze and communicate the story of your data.
IBM Watson is AI for business. Watson helps organizations predict future outcomes, automate complex processes, and optimize employees’ time. The Watson portfolio is designed to make it easy for organizations to use data from diverse sources, trust the recommendations and predictions from their AI models and get more value from their AI. With Watson, users have access to a powerful portfolio of AI capabilities for business, whether it is tools for building their own models or pre-built applications to accelerate time to value.
IBM SPSS Statistics is the world’s leading statistical software used to solve such business and research problems by means of ad hoc analysis, hypothesis testing, geospatial analysis and predictive analytics. Organizations use IBM SPSS Statistics to understand data, analyze trends, forecast and plan to validate assumptions and drive accurate conclusions.
IBM Planning Analytics allows organizations to unify and streamline planning across every part of their businesses to deliver faster, more agile plans that can pivot in real time to address changing market demands. It is an integrated planning solution that uses AI to automate planning, budgeting and forecasting and drive more intelligent workflows
Custom Services
Our consulting team has many years of experience and training to help gather, organize, analyze and present your business data We help you develop, deploy and maintain the best strategy for a best-in-class analytics solution across all your data sources.
Calibra will conduct an assessment of the current processes, systems, and inventory management within the company. This assessment will include a methodical step-by-step approach for determining the organization’s data maturity that will include recommendations for improvement. In addition, Calibra will develop a roadmap that can be used for advancement of information management and analysis that could be required and the benefits that may be achieved. Our assessment report will provide the following:
- Current maturity level of organization
- Quick wins for improving analytical maturity
- Roadmap for including new data sources and processes to augment data availability and thereby facilitate improved decision making
- A guiding path for improvement to continuously leverage data to improve efficiency and reduce costs
This will help define layers and components that need to be integrated and aligned to bring in a strategic perspective to clients’ Business Intelligence initiatives.
Calibra’s business intelligence architecture articulates the technology standards and data management and analytics practices that support our clients’ BI efforts, as well as the specific platforms and tools that will be deployed.
Dashboards are important outputs from our BI projects. A dashboard is a data visualization and analysis tool that displays on one screen the status of key performance indicators (KPIs) and other important business metrics and data points for an organization, department, team or process. We provide real-time centralized access to users allowing them to interact with and evaluate information, helping them to make smarter, data-driven decisions.
- Upgrades and Migration
The terms migration and upgrade are commonly used interchangeably, but they are different processes. Migration is the process of replicating applications from one product in another product. Upgrade is the process of replacing your existing software with a newer version of the same product. Calibra provides both services for our clients.
- Data Modeling
We use data modeling to analyse and define all the different data your business collects and produces, as well as the relationships between those bits of data. The process of modeling your data creates a visual representation of data as it is used at your business and the process itself is an exercise in understanding and clarifying our client’s data requirements.
- Data Quality
Our services include helping clients measure how well suited a data set is to serve its specific purpose. Measures of data quality are based on data quality characteristics such as accuracy, completeness, consistency, validity, uniqueness and timeliness.
- Data Warehouse Development
We provide data management systems to enable and support business intelligence (BI) activities, especially analytics. Data warehouses are used to collect and prepare client data to perform queries and analysis and often contain large amounts of historical data.
Business User and Technical Training
- Business User Training
Our services include training non-technical users to perform the kinds of analytics previously reserved for technical specialists or IT departments. A analyst can connect to any data source and quickly summarize findings into a simple report without requiring programming or coding.
- Technical Training
We use tools and expert techniques to train more advanced users and administrators to manage, process and analyze large data sets.
Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture and customer experiences to meet changing business and market requirements.
Our BI bootcamps are 1-day, knowledge-intensive programs to teach students the basics of working with their data. The workshop is designed to teach the foundation of creating effective data models from a business perspective. A well-designed data model is the foundation for supporting the day-to-day operational activities of an organization and provides analytical value through business intelligence.
Enterprise Performance Management
We reduce the complexity of consolidating your many organizational entities, close your books or help automate your budgeting and planning cycle so that you can focus on what is most important – driving timely business decisions to improve your bottom line.
Financial transparency, regulatory compliance and accelerated decision-making are more critical than ever. Our experts leverage the IBM Planning Analytics solution for the Office of the CFO to reduce the complexity of consolidating your organizational entities, close their books or to help automate budgeting and planning cycles so that they can focus on what is most important – driving timely business decisions to improve the bottom line.
Industry Solutions
As leading specialists in business analytics solutions for organisations, we work closely with clients from all industries — predominantly in the following sectors — to improve their business performance.
Customers have more choices, are better informed, are more selective than ever and expect a high-touch experience. The convergence of brick & mortar stores and online shopping — with an increasing volume of product and customer information — is resulting in a massive challenge for retailers. Yet, harnessing our analytics solutions provides a tremendous opportunity for retailers to address customers with an improved, more personalized offering — increasing the customer experience, identifying upsell and cross-sell opportunities, and driving customer loyalty.
The utilities sector, a traditionally low-tech industry, finds itself with the need to innovate to keep up with the changing demands of its customers and thereby ensure profitability and relevance as new disrupters appear on the horizon. Digital transformation at the core coupled with big data insights to bring innovation, new product offerings and improved customer service are now more than ever a must for utilities.
Calibra supports utility companies with insights as they move to digitize their processes and identify new services. Our solutions connect with the industry-leading CIS and ERP to provide analysis capabilities to improve customer satisfaction, increase insights on billing and consumption, allow for real-time impact study of tariff changes and ensure accurate reporting on guaranteed standards for regulators.
In volatile and uncertain times, there is increased scrutiny from central banks and foreign governments where new disruptive entrants — such as telcos with MobileMoney, Apple with ApplePay, cryptocurrencies and tokens — are challenging the status quo. Financial services providers struggle keeping with the demands for regulatory reporting, driving a growth strategy and managing risk while customers’ expectations for improved, targeted service offerings in a fast-moving online world are increasing.
Clariba has helped our banking clients automate very manual and costly regulatory reporting, implemented internal financial and management reporting — as well as, delivered solutions for strategy management. With our proven capabilities, we can support your organization to turn challenges into opportunities — allowing your organization to drive your profitability, identify risks and increase customer satisfaction.
With the proliferation of data across multiple systems, the increase in computing power at a decreasing price, and tools to extract and harness data, the science of data analytics is being relied on to create solutions to business problems. Calibra provides business intelligence solutions to empower credit unions to make better decisions, drive better member experiences and increase product penetration across their member base.
The insurance industry faces a number of challenges. Technology-driven disruptions. Rising consumer expectations. Intense cost and competitive pressures. Profound regulatory change. Challenges triggered by the Covid-19 pandemic. Lingering economic uncertainty.
Calibra’s team of professionals combines insurance industry knowledge and technical experience to help address these issues – and embrace innovation and transformation to improve performance and drive long-term growth.
Calibra has provided insurance BI solutions for several insurance companies in the Caribbean. We can help insurers explore embrace technology, optimize customer experience, develop new products, create new strategies, adopt new business models and address shifting workforces.